Legal

Privacy Policy

How Game Plan Consulting collects, uses, and protects personal information submitted through this website.

Last updated: June 2026

Who We Are

Game Plan Consulting ("GPC", "we", "us", or "our") is a specialist CRM consultancy for iGaming operators. This website is operated by Game Plan Consulting and is intended to provide information about our services and allow prospective clients to submit enquiries.

Information We Collect

We only collect personal information that you choose to provide, or that is generated automatically when you browse our website.

Contact Form Enquiries

When you submit the executive enquiry form on our Contact page, we collect:

Full name
Email address
Organisation name
Market you operate in
Region of focus
Your biggest growth challenge
Services you are interested in
Primary operational challenges selected (e.g. player retention, market entry, compliance)
Operational KPIs you are looking to improve

If you contact us via the WhatsApp link on this website, your conversation is handled by WhatsApp (Meta Platforms). We receive whatever information you choose to share in that message. WhatsApp's own privacy policy applies to data processed on their platform.

Website Usage Data

Like most websites, our hosting environment may automatically record technical information such as your IP address, browser type, device type, referring page, and the date and time of your visit. We do not use this website to operate user accounts or process payments.

How We Use Your Information

To respond to your enquiry and assess whether GPC can assist with your CRM requirements
To communicate with you about our consulting services
To maintain the security and performance of our website
To comply with applicable legal obligations

Legal Basis For Processing

We process enquiry information based on your consent when you submit the contact form, and on our legitimate interest in responding to business enquiries. Where applicable under South African law (POPIA), we take reasonable steps to ensure personal information is processed lawfully and for a defined purpose.

Third-Party Services

This website loads resources from trusted third-party providers to display fonts and styling. These providers may receive technical data such as your IP address when your browser requests those resources:

Google Fonts
Fontshare (Indian Type Foundry)
Tailwind CSS CDN

We do not embed third-party advertising or behavioural tracking cookies on this website.

Data Sharing & Storage

We do not sell your personal information. Enquiry submissions are emailed to GPC and stored within our email systems for as long as needed to manage the enquiry and any resulting business relationship. We may share information with website hosting or email service providers who process data on our behalf under confidentiality obligations.

Data Retention

We retain enquiry information for as long as necessary to respond to your request, maintain business records, and meet legal requirements. If you do not proceed with our services, we will not retain your information longer than reasonably required.

Your Rights

You may request access to, correction of, or deletion of your personal information, or object to certain processing, subject to applicable law. To make a request, contact us using the details below. We will respond within a reasonable timeframe.

Contact Us

For privacy-related questions or requests, please get in touch via our contact page.